Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance

The aim of this research is to understand how customers perceive their logistics service providers in terms of achieving the claimed benefits of outsourcing. This paper is based on research focusing on the state of the 3PL (Third Party Logistics) industry in Australia.

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Bibliographic Details
Main Authors:	Power, Daniel, Moosa, Sharafali, Bhakoo, Vikram
Format:	text
Language:	English
Published:	Institutional Knowledge at Singapore Management University 2006
Subjects:	Operations and Supply Chain Management
Online Access:	https://ink.library.smu.edu.sg/lkcsb_research/912 https://doi.org/10.1108/01409170710733296
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Institution:	Singapore Management University
Language:	English

id	sg-smu-ink.lkcsb_research-1911
record_format	dspace
spelling	sg-smu-ink.lkcsb_research-19112015-03-24T08:01:42Z Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance Power, Daniel Moosa, Sharafali Bhakoo, Vikram The aim of this research is to understand how customers perceive their logistics service providers in terms of achieving the claimed benefits of outsourcing. This paper is based on research focusing on the state of the 3PL (Third Party Logistics) industry in Australia. 2006-06-01T07:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/912 https://doi.org/10.1108/01409170710733296 Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Operations and Supply Chain Management
institution	Singapore Management University
building	SMU Libraries
continent	Asia
country	Singapore Singapore
content_provider	SMU Libraries
collection	InK@SMU
language	English
topic	Operations and Supply Chain Management
spellingShingle	Operations and Supply Chain Management Power, Daniel Moosa, Sharafali Bhakoo, Vikram Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance
description	The aim of this research is to understand how customers perceive their logistics service providers in terms of achieving the claimed benefits of outsourcing. This paper is based on research focusing on the state of the 3PL (Third Party Logistics) industry in Australia.
format	text
author	Power, Daniel Moosa, Sharafali Bhakoo, Vikram
author_facet	Power, Daniel Moosa, Sharafali Bhakoo, Vikram
author_sort	Power, Daniel
title	Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance
title_short	Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance
title_full	Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance
title_fullStr	Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance
title_full_unstemmed	Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance
title_sort	adding value through outsourcing: contribution of 3pl services to customer performance
publisher	Institutional Knowledge at Singapore Management University
publishDate	2006
url	https://ink.library.smu.edu.sg/lkcsb_research/912 https://doi.org/10.1108/01409170710733296
_version_	1770569733004853248

Adding Value through Outsourcing: Contribution of 3PL Services to Customer Performance

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