Management Expert Systems for Competitive Advantage in Business

While some areas of information technology are gradually slackening into the position of competitive necessity, Artificial Intelligence (AI) technology is emerging as a competitive weapon. The three areas of AI that have immediate economic values are robotics, natural language processing, and expert...

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Main Authors: Liang, Thow Yick, Ta, H. P.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 1990
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/2165
https://doi.org/10.1016/0378-7206(90)90040-o
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Institution: Singapore Management University
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spelling sg-smu-ink.lkcsb_research-31642010-09-23T12:30:04Z Management Expert Systems for Competitive Advantage in Business Liang, Thow Yick Ta, H. P. While some areas of information technology are gradually slackening into the position of competitive necessity, Artificial Intelligence (AI) technology is emerging as a competitive weapon. The three areas of AI that have immediate economic values are robotics, natural language processing, and expert systems (ES). ES have the potential of becoming useful managerial tools in decision-making. They can handle ill-structured problems and exhibit features that will complement existing management information systems and decision support systems. Recognising the potentials of ES in management, this study investigates their present state of development, competitive implications, depth of penetration in business organizations, and future application areas. The trend and level of management expert systems application in Singapore are compared with those in the US. 1990-01-01T08:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/2165 info:doi/10.1016/0378-7206(90)90040-o https://doi.org/10.1016/0378-7206(90)90040-o Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Business
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Business
spellingShingle Business
Liang, Thow Yick
Ta, H. P.
Management Expert Systems for Competitive Advantage in Business
description While some areas of information technology are gradually slackening into the position of competitive necessity, Artificial Intelligence (AI) technology is emerging as a competitive weapon. The three areas of AI that have immediate economic values are robotics, natural language processing, and expert systems (ES). ES have the potential of becoming useful managerial tools in decision-making. They can handle ill-structured problems and exhibit features that will complement existing management information systems and decision support systems. Recognising the potentials of ES in management, this study investigates their present state of development, competitive implications, depth of penetration in business organizations, and future application areas. The trend and level of management expert systems application in Singapore are compared with those in the US.
format text
author Liang, Thow Yick
Ta, H. P.
author_facet Liang, Thow Yick
Ta, H. P.
author_sort Liang, Thow Yick
title Management Expert Systems for Competitive Advantage in Business
title_short Management Expert Systems for Competitive Advantage in Business
title_full Management Expert Systems for Competitive Advantage in Business
title_fullStr Management Expert Systems for Competitive Advantage in Business
title_full_unstemmed Management Expert Systems for Competitive Advantage in Business
title_sort management expert systems for competitive advantage in business
publisher Institutional Knowledge at Singapore Management University
publishDate 1990
url https://ink.library.smu.edu.sg/lkcsb_research/2165
https://doi.org/10.1016/0378-7206(90)90040-o
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