Expert Support Systems: An Intermediate Reality for Management
The application of expert systems (ES) in several technical areas has proven to be rather successful. However, the utilization of ES in strategic management areas has encountered some difficulties. This new endeavour deals with managerial decision making for multi-disciplinary problems involving man...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
1990
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| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/2167 https://doi.org/10.1080/01449299008924245 |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | The application of expert systems (ES) in several technical areas has proven to be rather successful. However, the utilization of ES in strategic management areas has encountered some difficulties. This new endeavour deals with managerial decision making for multi-disciplinary problems involving many behavioural variables. A pragmatic solution is to utilize expert support systems (ESS) as an intermediate measure. This study analyses the two-pronged development of ES and the advantages of using ESS during the interim period to overcome the uncertainties of human behaviour |
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