Vicious and Virtuous Circles in the Management of Knowledge: The Case of Infosys Technologies
We adopt a systems perspective to explore the challenges that organizations face in harnessing knowledge. Such a perspective draws attention to mutually causal processes that have the potential to generate both vicious and virtuous circles. Based on a longitudinal study at Infosys Technologies, we c...
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Main Authors: | , |
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2005
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Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/2548 https://ink.library.smu.edu.sg/context/lkcsb_research/article/3547/viewcontent/25148666.pdf |
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Institution: | Singapore Management University |
Language: | English |