Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions
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2002
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sg-smu-ink.lkcsb_research-38322010-09-24T09:24:03Z Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions TAN, Hwee Hoon FOO, Maw Der 2002-07-07T07:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/2833 Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Organizational Behavior and Theory Sales and Merchandising |
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Singapore Singapore |
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Organizational Behavior and Theory Sales and Merchandising |
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Organizational Behavior and Theory Sales and Merchandising TAN, Hwee Hoon FOO, Maw Der Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions |
format |
text |
author |
TAN, Hwee Hoon FOO, Maw Der |
author_facet |
TAN, Hwee Hoon FOO, Maw Der |
author_sort |
TAN, Hwee Hoon |
title |
Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions |
title_short |
Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions |
title_full |
Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions |
title_fullStr |
Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions |
title_full_unstemmed |
Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions |
title_sort |
effects of perceived service norms and employee personality on displayed positive emotions |
publisher |
Institutional Knowledge at Singapore Management University |
publishDate |
2002 |
url |
https://ink.library.smu.edu.sg/lkcsb_research/2833 |
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1770570576582148096 |