Flexible Payment Schemes in Hotel Business

This paper introduces a flexible payment scheme in the hotel business. When a customer makes a reservation for a hotel room, the hotel offers a payment discount at check-out time if the customer agrees to immediately make a non-refundable down payment. This scheme protects the hotel from customer ca...

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Bibliographic Details
Main Authors: DING, Qing, Dong, Ciwei
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2011
Subjects:
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/3069
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Institution: Singapore Management University
Language: English