Managing Brand Performance: Aligning Positioning, Execution and Experience

To deliver a strong brand experience for customers the organization needs to develop strong internal alignment with the brand among internal stakeholders and resources, and strong external alignment with external stakeholders, partners, customers and consumers. We call this the alignment of brand vi...

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Bibliographic Details
Main Authors: SRIVASTAVA, Rajendra K., Thomas, Gregory M.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2010
Subjects:
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/3523
https://doi.org/10.1057/bm.2010.11
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Institution: Singapore Management University
Language: English