Thinking About Quality and Its Links with Strategic Management

• المؤلفون الرئيسيون: Thomas, Howard, Pruett, M.
• التنسيق: text
• اللغة: English
• منشور في: Institutional Knowledge at Singapore Management University 1996
• الموضوعات: Business Administration, Management, and Operations
• الوصول للمادة أونلاين: https://ink.library.smu.edu.sg/lkcsb_research/3871

This article by Mark Pruett and Howard Thomas highlights the fact that there is a variety of perspectives on quality, but that each of those perspectives contributes to an integrative, systemic view of what it means to manage for quality. That systemic view raises certain key issues about the way we...