The social amplification of haze-related risks on the Internet
This study explores the implications of the digital network society for public health communication and management through an empirical study on communication related to the transboundary haze crisis in Singapore. Using the Social Amplification of Risk Framework (SARF), the authors applied sentiment...
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sg-smu-ink.lkcsb_research-53422017-12-27T08:36:31Z The social amplification of haze-related risks on the Internet CHONG, Mark CHOY, Murphy This study explores the implications of the digital network society for public health communication and management through an empirical study on communication related to the transboundary haze crisis in Singapore. Using the Social Amplification of Risk Framework (SARF), the authors applied sentiment and thematic analysis on haze-related posts on an online discussion forum (HardwareZone) and a social networking site (Facebook), as well as to haze-related articles in The Straits Times (a newspaper). The study shows that the medium matters in social amplification of risk: Facebook had an effect on the amplification of emotions while HardwareZone and Straits Times did not. In addition, the results show that spikes in online risk amplification were strongly influenced by unprecedented events. They also suggest that anger expressed online may be linked to a sense of futility. Implications for practice and recommendations for future research are provided in the conclusion. 2018-01-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/lkcsb_research/4343 info:doi/10.1080/10410236.2016.1242031 https://ink.library.smu.edu.sg/context/lkcsb_research/article/5342/viewcontent/SocialAmplificationHaze_2016_afv.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Social amplification of risk environmental risk Internet sentiment analysis Business Health Communication |
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Social amplification of risk environmental risk Internet sentiment analysis Business Health Communication CHONG, Mark CHOY, Murphy The social amplification of haze-related risks on the Internet |
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This study explores the implications of the digital network society for public health communication and management through an empirical study on communication related to the transboundary haze crisis in Singapore. Using the Social Amplification of Risk Framework (SARF), the authors applied sentiment and thematic analysis on haze-related posts on an online discussion forum (HardwareZone) and a social networking site (Facebook), as well as to haze-related articles in The Straits Times (a newspaper). The study shows that the medium matters in social amplification of risk: Facebook had an effect on the amplification of emotions while HardwareZone and Straits Times did not. In addition, the results show that spikes in online risk amplification were strongly influenced by unprecedented events. They also suggest that anger expressed online may be linked to a sense of futility. Implications for practice and recommendations for future research are provided in the conclusion. |
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text |
author |
CHONG, Mark CHOY, Murphy |
author_facet |
CHONG, Mark CHOY, Murphy |
author_sort |
CHONG, Mark |
title |
The social amplification of haze-related risks on the Internet |
title_short |
The social amplification of haze-related risks on the Internet |
title_full |
The social amplification of haze-related risks on the Internet |
title_fullStr |
The social amplification of haze-related risks on the Internet |
title_full_unstemmed |
The social amplification of haze-related risks on the Internet |
title_sort |
social amplification of haze-related risks on the internet |
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Institutional Knowledge at Singapore Management University |
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2018 |
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https://ink.library.smu.edu.sg/lkcsb_research/4343 https://ink.library.smu.edu.sg/context/lkcsb_research/article/5342/viewcontent/SocialAmplificationHaze_2016_afv.pdf |
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