Examining the expertise, experience and expediency of crisis consultants in Singapore

• Main Authors: Pang, Augustine, YEO, Su Lin
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2012
• Subjects: Crisis consultancy; Crisis management; Public relations agencies; Expertise; Experience; Professionalism; Asian Studies; Business; Business and Corporate Communications; Public Relations and Advertising
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/4395; https://doi.org/10.1016/j.pubrev.2012.06.009
• Institution: Singapore Management University

By most accounts, crisis preparedness in organizations globally has been appalling (Burnett, 1998 and Pinsdorf, 1991). The situation is no different in Singapore (Wu & Dai, 2001). With crisis expertise often lacking from within organizations, many resort to engaging public relations (PR) agencie...