Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts

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Main Authors:	langer, Nishtha, Mani, Deepa, SRIKANTH, Kannan
Format:	text
Language:	English
Published:	Institutional Knowledge at Singapore Management University 2013
Subjects:	Business
Online Access:	https://ink.library.smu.edu.sg/lkcsb_research/4710
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Institution:	Singapore Management University
Language:	English

id	sg-smu-ink.lkcsb_research-5709
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spelling	sg-smu-ink.lkcsb_research-57092015-04-15T07:54:27Z Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts langer, Nishtha Mani, Deepa SRIKANTH, Kannan 2013-01-01T08:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/4710 info:doi/10.1007/978-3-662-43820-6_4 Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Business
institution	Singapore Management University
building	SMU Libraries
continent	Asia
country	Singapore Singapore
content_provider	SMU Libraries
collection	InK@SMU
language	English
topic	Business
spellingShingle	Business langer, Nishtha Mani, Deepa SRIKANTH, Kannan Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts
format	text
author	langer, Nishtha Mani, Deepa SRIKANTH, Kannan
author_facet	langer, Nishtha Mani, Deepa SRIKANTH, Kannan
author_sort	langer, Nishtha
title	Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts
title_short	Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts
title_full	Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts
title_fullStr	Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts
title_full_unstemmed	Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts
title_sort	client satisfaction versus profitability: an empirical analysis of the impact of formal controls in strategic outsourcing contracts
publisher	Institutional Knowledge at Singapore Management University
publishDate	2013
url	https://ink.library.smu.edu.sg/lkcsb_research/4710
_version_	1770572410608680960

Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts

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