The long-term impact of the feedback environment on job satisfaction: A field study in a Belgian context

This study examines (1) the relationship between the feedback environment and job satisfaction and (2) the mediating role of leader-member exchange in a Belgian context. Results from a sample of 155 employees of a governmental service for employment and vocational training supported our hypotheses....

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Bibliographic Details
Main Authors: ANSEEL, Filip, LIEVENS, Filip
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2007
Subjects:
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/5568
https://ink.library.smu.edu.sg/context/lkcsb_research/article/6567/viewcontent/environment.pdf
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Institution: Singapore Management University
Language: English
Description
Summary:This study examines (1) the relationship between the feedback environment and job satisfaction and (2) the mediating role of leader-member exchange in a Belgian context. Results from a sample of 155 employees of a governmental service for employment and vocational training supported our hypotheses. A favorable supervisor feedback environment was related to higher levels of job satisfaction 5 months later, and this relationship was fully mediated by the quality of leader-member exchange. These findings highlight the usefulness of diagnosing and assessing the feedback environment for a better understanding of feedback processes and for enhancing feedback interventions in organisations.