Crisis communication research in Singapore

• Main Author: PANG, A.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6071
• Institution: Singapore Management University

In recent years, Singapore has faced its fair share of crises involving a wide spectrum of organizations, the government, corporate, and nonprofit. The types of crises involved management of transnational health issues, corruption of top government officials, financial crises involving a national bank, and misappropriation of funds by charitable organizations. These present an intriguing opportunity to examine the state of crisis communication research in Singapore. This chapter examines the areas of crisis studies conducted so far, including a recent seminal study on the levels of expertise, experience, and expedience of crisis consultancies in Singapore. Only studies that had been empirically researched and published are examined here. The chapter concludes by arguing why crisis research remains lacking and what areas it can expand into.