Management consultancy: Boundaries and knowledge in action

• Main Authors: STURDY, Andrew, HANNDLEY, Karen, CLARK, Timothy Adrian Robert, FINCHAM, Robin
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2009
• Subjects: management consultancy; knowledge; projects; boundaries; action; relationships; professional services; organizational change; management innovation; client; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6322
• Institution: Singapore Management University

Drawing on a three‐year, in‐depth, ‘fly‐on‐the‐wall’ study of client‐management consultant interactions, knowledge flow in management consultancy projects is shown to be mediated by multiple and shifting boundaries or ‘insider‐outsider’ relationships. This challenges dominant assumptions about manag...