Learning from digital failures? The effectiveness of firms’ divestiture and management turnover responses to data breaches

• Main Authors: SAY, Gui-deng, VASUDEVA, Gurneeta
• 格式: text
• 語言: English
• 出版: Institutional Knowledge at Singapore Management University 2020
• 主題: digitalization; organizational routines; failure learning; aspiration-performance feedback; cybersecurity; data breach; divestitures; top management turnover; Digital Communications and Networking; Strategic Management Policy
• 在線閱讀: https://ink.library.smu.edu.sg/lkcsb_research/6578; https://ink.library.smu.edu.sg/context/lkcsb_research/article/7577/viewcontent/LearningFromDigitalFailures_pvoa.pdf

We examine whether firms learn from digital technology failures in the form of data breach events, based on the effectiveness of their failure responses. We argue that firms experiencing such technological failures interpret them broadly as organizational problems, and undertake unrelated divestitur...