News media influence on public trust in bike-sharing operators in Singapore

• Main Authors: WONG, Leonard, TAN, Lyon, WONG, Rachel, YEO, Su Lin
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2020
• Subjects: Singapore; Agenda-setting; Bike-sharing operators; Corporate reputation; News media; Reputation Quotient Index; Asian Studies; Business and Corporate Communications; Transportation
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6687; https://ink.library.smu.edu.sg/context/lkcsb_research/article/7686/viewcontent/News_media_bike_sharing_av.pdf
• Institution: Singapore Management University

Purpose: The overnight introduction of tens of thousands of dockless bike-share bicycles in Singapore with its indiscriminate parking drew the attention of the media, which generated extensive news reports on the activities carried out by bike-sharing operators. Given the meteoric rise and fall of t...