Artificial intelligence-enhanced predictive insights for advancing financial inclusion: A human-centric AI-thinking approach

• Main Authors: HOW, Meng Leong, CHEAH, Sin Mei, KHOR, Aik Cheow, CHAN, Yong Jiet
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2020
• Subjects: Artificial intelligence; Bayesian; Explainable-AI; Financial technology; Fintech; Human-centric; Human-in-the-loop; Marketing; Predictive modeling; AI for good; AI-Thinking; Artificial Intelligence and Robotics; Finance and Financial Management; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6719; https://ink.library.smu.edu.sg/context/lkcsb_research/article/7718/viewcontent/BDCC_04_00008.pdf
• Institution: Singapore Management University

According to the World Bank, a key factor to poverty reduction and improving prosperity is financial inclusion. Financial service providers (FSPs) offering financially-inclusive solutions need to understand how to approach the underserved successfully. The application of artificial intelligence (AI)...