Mindfulness in the regulatory shadow: How institutional rules enhance organizational safety

• Main Authors: LANG, Tingting, KUDESIA, Ravi S., REB, Jochen
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2019
• Subjects: Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6916
• Institution: Singapore Management University

How is it that some organizations can maintain nearly error-free performance, despite trying conditions? Within research on such high-reliability organizations, mindful organizing has been offered as a key explanation. It entails interaction patterns among front- line operators that keep them attent...