Pricing and quality strategies for an on-demand housekeeping platform with customer-intensive services

In this paper, we study an on-demand housekeeping platform in which suppliers have hetero-geneous opportunity costs, and customers are sensitive to service quality, price, and waitingtime. The platform charges fees from customers and divides revenue with service suppliers ina certain proportion. We...

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Bibliographic Details
Main Authors: YU, Jianjun, FANG, Yanli, ZHONG, Yuanguang, ZHANG, Xiong, ZHANG, Ruijie
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2022
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/7071
https://ink.library.smu.edu.sg/context/lkcsb_research/article/8070/viewcontent/249064541_On_demand_housekeeping_av.pdf
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Institution: Singapore Management University
Language: English