Pricing and quality strategies for an on-demand housekeeping platform with customer-intensive services
In this paper, we study an on-demand housekeeping platform in which suppliers have hetero-geneous opportunity costs, and customers are sensitive to service quality, price, and waitingtime. The platform charges fees from customers and divides revenue with service suppliers ina certain proportion. We...
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Main Authors: | , , , , |
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2022
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Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/7071 https://ink.library.smu.edu.sg/context/lkcsb_research/article/8070/viewcontent/249064541_On_demand_housekeeping_av.pdf |
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Institution: | Singapore Management University |
Language: | English |