Developing and evidencing attainment of graduate learning outcomes through an institution-wide feedback system

• Main Authors: LEW, Magdeleine Duan Ning, DEMEESTER, Lieven, SHANKARARAMAN, Venky, ZHUO, Yuehan
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2022
• Subjects: Higher Education; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/7128; https://ink.library.smu.edu.sg/context/lkcsb_research/article/8127/viewcontent/GLO_av.pdf
• Institution: Singapore Management University

This chapter reports on the systematic approach taken by the Singapore Management University (SMU) to use students’ course work to measure student outcomes beyond disciplinary attainment, culminating in feedback to help students grow in a spectrum of personal competencies such as critical thinking or collaboration. An action research study was conducted to analyse a proposed institution-wide assessment and feedback system that measures student attainment on a set of university-level Graduate Learning Outcomes and presents this information to students as feedback for their learning. The study indicated that students were generally appreciative of the insights gained regarding their attainment of the learning outcomes and thought they could use the information for self-improvement. Similarly, instructors who used the system found that it provided a systematic way of delivering meaningful and consistent feedback to students. The study also revealed areas for improving the students’ learning experience in terms of learning outcomes measurements.