Innovation in the sharing economy: A framework and future research agenda

• Main Authors: BENOIT, Sabine, WANG, Yonggui, TENG, Lefa, HAMPSON, Daniel P., LI, Xia
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2022
• Subjects: Sharing economy; Collaborative consumption; Service; Service management; Innovation; Service innovation; Marketing; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/7582; https://ink.library.smu.edu.sg/context/lkcsb_research/article/8581/viewcontent/Innovation_in_the_Sharing_Economy_av.pdf
• Institution: Singapore Management University

The sharing economy (SE) has been variously described as a disruptive, discontinuous, and social innovation. Now, more than a decade since the emergence of seminal platforms such as Airbnb, and amid heightened competition and macroenvironmental pressures, service innovation has become a strategic pr...