Data from: Improve Space and Manpower Utilisation

• Main Authors: LAU, Aldred Wen Yang, TAN, Eileen Yi Lin, LEE, Jo Xin, LIM, Joshua Thiow Ern, LEE, Shu Wei, DIMIAN, Adel Fawzi, ISHAK, Yuyun Wirawati, ONG, Vincent
• Format: text
• Published: Institutional Knowledge at Singapore Management University 2015
• Subjects: seat hogging; space utilisation; manpower use; academic libraries; library usage; Library and Information Science
• Online Access: https://ink.library.smu.edu.sg/researchdata/17; https://ink.library.smu.edu.sg/context/researchdata/article/1016/type/native/viewcontent
• Institution: Singapore Management University

The Excel file included the data collected on the space and manpower utilisation for the seat hogging problem in the [Li Ka Shing] Library over the period February to March 2015. The analysis done included, Cause and Effect, Failure Modes and Effects Analysis, Multiple Variables, Pugh Matrix, etc. Poster abstract: From weeks 11 to 14, the [Li Ka Shing] Library sees a surge in the percentage of hogged seats to up to 31% of its capacity, which diverts manpower from its main operations to deal with both the problem and complaints from users that ensure. The team looked for a solution to decrease the percentage of hogged seats by creating a seat-hog free zone for users.