Knowledge-enhanced mixed-initiative dialogue system for emotional support conversations
Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiati...
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| Main Authors: | , , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2023
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/9124 https://ink.library.smu.edu.sg/context/sis_research/article/10127/viewcontent/2023.acl_long.225.pdf |
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| Institution: | Singapore Management University |
| Language: | English |