Building trust in artificial intelligence, machine learning, and robotics
In this article, we look at trust in artificial intelligence, machine learning (ML), and robotics. We first review the concept of trust in AI and examine how trust in AI may be different from trust in other technologies. We then discuss the differences between interpersonal trust and trust in techno...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2018
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/9371 https://ink.library.smu.edu.sg/context/sis_research/article/10371/viewcontent/591541b7_d7d7_41be_9546_b99881532e84.pdf |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | In this article, we look at trust in artificial intelligence, machine learning (ML), and robotics. We first review the concept of trust in AI and examine how trust in AI may be different from trust in other technologies. We then discuss the differences between interpersonal trust and trust in technology and suggest factors that are crucial in building initial trust and developing continuous trust in artificial intelligence. |
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