Use of cognitive mapping techniques in information systems development

• Main Authors: SIAU, Keng, TAN, X.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2008
• Subjects: Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9377; https://ink.library.smu.edu.sg/context/sis_research/article/10377/viewcontent/use_of_cognitive_mapping.pdf
• Institution: Singapore Management University

Cognitive mapping techniques as a communication tool can be used in various information systems (IS) development and implementation activities. The three major cognitive mapping techniques include causal mapping, semantic mapping, and concept mapping. A causal map represents a set of causal relationships among constructs within a belief system. Semantic mapping, also known as idea mapping, is used to explore an idea without the constraints of a superimposed structure. The result of concept mapping is a graphical representation in which nodes represent concepts and links represent the relationships between concepts. Cognitive mapping techniques have been proposed to be applied in requirements determination and analysis. Repertory Grid (RepGrid), a cognitive mapping technique, can elicit the respondent's cognitive structure. Aggregated Concept Mapping is yet another cognitive mapping technique that has great potential as a research tool.