Cognitive mapping techniques for user-database interaction
In this paper, we first develop a framework of user-database interaction. Based on this framework, we then provide a discussion on how notable human factors influence various dimensions of user-database interaction. Following that, we propose using cognitive mapping techniques to overcome some cogni...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2006
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/9382 https://ink.library.smu.edu.sg/context/sis_research/article/10382/viewcontent/cognitive_mapping.pdf |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | In this paper, we first develop a framework of user-database interaction. Based on this framework, we then provide a discussion on how notable human factors influence various dimensions of user-database interaction. Following that, we propose using cognitive mapping techniques to overcome some cognitive and behavioral biases during user-database interaction. Three popular cognitive mapping techniques-causal mapping, semantic mapping, and concept mapping-are introduced as techniques to elicit an individual's belief systems regarding a problem domain. Through an example database application, we demonstrate how to use these cognitive mapping techniques to improve user-database interaction. Finally, we discuss the implications of this research for technical communicators during user-database interaction analysis and design. |
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