Analyzing ERP implementation at a public university using the innovation strategy model

• Main Authors: SIAU, Keng, MESSERSMITH, J.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2003
• Subjects: Databases and Information Systems; Graphics and Human Computer Interfaces
• Online Access: https://ink.library.smu.edu.sg/sis_research/9393; https://ink.library.smu.edu.sg/context/sis_research/article/10393/viewcontent/analyzing_ERP_implementation.pdf
• Institution: Singapore Management University

Enterprise Resource Planning (ERP) systems have revolutionized the way companies are using information technology in their businesses. ERP was created in an effort to streamline business processes and has proven to be successful in many operations. Unfortunately, not all ERP implementations have met expectations. One way that businesses may be able to increase success rates is to embrace creativity and innovation in their ERP implementations. For businesses to do this, they must first understand how creativity originates and how that creativity can be integrated into business solutions. This article presents a case study that examines the ERP implementation at a public university and analyzes the applicability of the Innovation Strategy Model on public sector organizations.