Machine learning approaches to sentiment analytics

• Main Authors: ZHAO, W., SIAU, Keng
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2017
• Subjects: Sentiment Analytics; Emotion classification; Machine Learning; Artificial Intelligence and Robotics; Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9410; https://ink.library.smu.edu.sg/context/sis_research/article/10410/viewcontent/Machine_Learning_Approaches_to_Sentiment_Analytics.pdf
• Institution: Singapore Management University

One key aspect of sentiment analytics is emotion classification. This research studies the use of machine learning approaches to classify human emotion. Two different machine learning approaches were compared in an experimental study. In one approach, emotions from both genders were used to train the machine. In another approach, genders were separated and two separate machines were used to learn the emotions of the two genders. We also manipulated the training sample sizes and study the effect of training sample sizes on the two machine learning approaches. Our preliminary results show that the approach where the genders were separated produces a higher accuracy in classifying emotions. We also observe that training sample sizes have different impact on the two approaches.