Measuring knowledge sharing in open source software development teams

The study provides an approach to measure the extent of knowledge sharing in Open Source Software (OSS) development in terms of two aspects: the quality of knowledge sharing which is indicated by the helpfulness of the messages, and the quantity of knowledge sharing which is indicated by the volume...

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Main Authors: LONG, Y., SIAU, Keng, HOWELL, K.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2007
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Online Access:https://ink.library.smu.edu.sg/sis_research/9419
https://ink.library.smu.edu.sg/context/sis_research/article/10419/viewcontent/Measuring_Knowledge_Sharing_in_Open_Source_Software_Development_Teams.pdf
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Institution: Singapore Management University
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spelling sg-smu-ink.sis_research-104192024-10-25T08:39:15Z Measuring knowledge sharing in open source software development teams LONG, Y. SIAU, Keng HOWELL, K. The study provides an approach to measure the extent of knowledge sharing in Open Source Software (OSS) development in terms of two aspects: the quality of knowledge sharing which is indicated by the helpfulness of the messages, and the quantity of knowledge sharing which is indicated by the volume of the messages. The study developed a computer-aided content analysis program to assess the helpfulness of the messages based on a set of keywords and the length of the messages. The approach was applied to measure the extent of knowledge sharing of 150 OSS projects. The results further confirmed that the two measures (i.e., helpfulness of messages and volume of messages) assess different aspects of knowledge sharing. Another contribution of this research is the computer-aided content analysis program, which has been shown to be effective and reliable and can be applied in future research. 2007-08-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/sis_research/9419 https://ink.library.smu.edu.sg/context/sis_research/article/10419/viewcontent/Measuring_Knowledge_Sharing_in_Open_Source_Software_Development_Teams.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School Of Computing and Information Systems eng Institutional Knowledge at Singapore Management University Knowledge sharing content analysis Open Source Software (OSS) development Databases and Information Systems Software Engineering
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Knowledge sharing
content analysis
Open Source Software (OSS) development
Databases and Information Systems
Software Engineering
spellingShingle Knowledge sharing
content analysis
Open Source Software (OSS) development
Databases and Information Systems
Software Engineering
LONG, Y.
SIAU, Keng
HOWELL, K.
Measuring knowledge sharing in open source software development teams
description The study provides an approach to measure the extent of knowledge sharing in Open Source Software (OSS) development in terms of two aspects: the quality of knowledge sharing which is indicated by the helpfulness of the messages, and the quantity of knowledge sharing which is indicated by the volume of the messages. The study developed a computer-aided content analysis program to assess the helpfulness of the messages based on a set of keywords and the length of the messages. The approach was applied to measure the extent of knowledge sharing of 150 OSS projects. The results further confirmed that the two measures (i.e., helpfulness of messages and volume of messages) assess different aspects of knowledge sharing. Another contribution of this research is the computer-aided content analysis program, which has been shown to be effective and reliable and can be applied in future research.
format text
author LONG, Y.
SIAU, Keng
HOWELL, K.
author_facet LONG, Y.
SIAU, Keng
HOWELL, K.
author_sort LONG, Y.
title Measuring knowledge sharing in open source software development teams
title_short Measuring knowledge sharing in open source software development teams
title_full Measuring knowledge sharing in open source software development teams
title_fullStr Measuring knowledge sharing in open source software development teams
title_full_unstemmed Measuring knowledge sharing in open source software development teams
title_sort measuring knowledge sharing in open source software development teams
publisher Institutional Knowledge at Singapore Management University
publishDate 2007
url https://ink.library.smu.edu.sg/sis_research/9419
https://ink.library.smu.edu.sg/context/sis_research/article/10419/viewcontent/Measuring_Knowledge_Sharing_in_Open_Source_Software_Development_Teams.pdf
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