Optimization of customer service and driver dispatch areas for on-demand food delivery

Optimization of customer service and driver dispatch areas for on-demand food delivery

With the rapid development and popularization of mobile and wireless communication technologies, on-demand food delivery (OFD) platforms have been able to connect restaurants, customers, and drivers in real time, drastically changing dining and food delivery services. Motivated by the critical need...

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Bibliographic Details
Main Authors: YANG, Jingfeng, LAU, Hoong Chuin, WANG, Hai
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2024
Subjects:
On-demand food delivery
Customer service area
Driver dispatch area
Data-driven optimization
Artificial Intelligence and Robotics
Operations Research, Systems Engineering and Industrial Engineering
Transportation
Online Access:https://ink.library.smu.edu.sg/sis_research/9447
https://ink.library.smu.edu.sg/context/sis_research/article/10447/viewcontent/Optimization_CS_DriverDispatch_av.pdf
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/sis_research/9447
https://ink.library.smu.edu.sg/context/sis_research/article/10447/viewcontent/Optimization_CS_DriverDispatch_av.pdf

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