Information systems requirements determination and analysis: A mental modeling approach

• Main Authors: SIAU, Keng, TAN, X.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2003
• Subjects: Information systems development; mental modeling; requirements determination and analysis (RDA); mind mapping; cognitive mapping; concept mapping; Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9456; https://ink.library.smu.edu.sg/context/sis_research/article/10456/viewcontent/Information_Systems_Requirements_Determination_and_Analysis__A_Mental_Modeling_Approach.pdf
• Institution: Singapore Management University

Regardless of the system development methodology adopted, being able to understand users’ informationrequirements is vital to the success of an information systems project. The intrinsic communications obstaclesexist within an individual user, among users, and between users and systems analysts. Different requirementsdetermination and analysis (RDA) techniques have been widely used with different outcomes. Some limitations of these techniques can be identified. In this paper, we propose a mental modeling approach to support RDA. Popular in other disciplines, mental modeling techniques have some distinct advantages to overcome some intrinsic communication obstacles in RDA, and to complement other techniques.