An integrated model on computer abuse: A pilot study

• Main Authors: LEE, S. G., NAH, Fiona Fui-hoon, YOO, S.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2001
• Subjects: Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9579; https://ink.library.smu.edu.sg/context/sis_research/article/10579/viewcontent/An_Integrated_Model_on_Computer_Abuse__A_Pilot_Study.pdf
• Institution: Singapore Management University

In spite of continuous organizational efforts and investments based on systematic factors, the incidence of computer abuse in organizations is still rapidly increasing. This paper proposes another perspective -- based on the general strain theory -- in preventing computer abuse. According to the general strain theory, organizational trust, which comprises organizational attachment, commitment, involvement, and norms, can prevent computer abuse by reducing insidersí computer abuse. The aim of this article is to assess the role of organizational trust from the perspectives of attachment, commitment, involvement, and norms in preventing computer abuse. The results indicate that both organizational trust and deterrent factors are effective in preventing computer abuse.