Evaluating the usability of a group support system using co-discovery

• Main Author: SIAU, Keng
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2004
• Subjects: Usability evaluation; Co-discovery; Co-participation; Thinking-aloud; Group support systems; Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9658; https://ink.library.smu.edu.sg/context/sis_research/article/10658/viewcontent/720107b6_94f4_4b9e_92df_e41c7fe8c23c.pdf
• Institution: Singapore Management University

Group Support Systems (GSSs) have emerged as a new type of information system to aid group decision-making. With the proliferation of such systems in organizations, evaluation of GSSs is becoming increasingly important. This paper reports the evaluation of an existing GSS. Our usability framework co...