Introduction: Human-computer interaction studies in management information systems

• Main Authors: NAH, Fiona Fui-hoon, ZHANG, P., McCOY, S.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2005
• Subjects: human-computer interaction; HCI; management information systems; MIS; organizational technology; business applications; information systems; interdisciplinary research; user-technology interaction; managerial contexts; Databases and Information Systems; Graphics and Human Computer Interfaces
• Online Access: https://ink.library.smu.edu.sg/sis_research/9868; https://ink.library.smu.edu.sg/context/sis_research/article/10868/viewcontent/EBSCO_FullText_12_26_2024.pdf
• Institution: Singapore Management University

Human-computer interaction (HCI) is a critical area of research and practice that spans several disciplines, including industrial engineering, management information systems (MIS), computer science, information science, psychology, sociology, and anthropology. HCI research within the MIS discipline has distinct features shaped by the evolution and current state of MIS. Originating as applied computer science in the 1970s, MIS gradually transformed into a more social science–oriented discipline (Baskerville & Myers, 2002). MIS is broadly defined as “the effective design, delivery, and use of information systems in organizations” (Keen, 1980, p. 14). The two distinguishing features of MIS compared to other "homes" of HCI are its focus on business applications and management orientations (Zhang, Nah, & Preece, 2004). HCI is an increasingly significant area of research in MIS (Zhang, Benbasat, Carey, Davis, Galletta, & Strong, 2002). MIS HCI researchers primarily study and seek to understand how humans interact with information, technologies, and tasks within business, managerial, and organizational contexts (Zhang et al., 2002).