Revisiting conversation discourse for dialogue disentanglement

• Main Authors: LI, Bobo, FEI, Hao, LI, Fei, WU, Shengqiong, LIAO, Lizi, WEI, Yinwei, CHUA, Tat-seng, JI, Donghong
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2024
• Subjects: Dialogue disentanglement; Graph neural network; Feature encoding; Model learning; Artificial Intelligence and Robotics; Computer Sciences
• Online Access: https://ink.library.smu.edu.sg/sis_research/9883; https://ink.library.smu.edu.sg/context/sis_research/article/10883/viewcontent/2306.03975v2.pdf
• Institution: Singapore Management University

Dialogue disentanglement aims to detach the chronologically ordered utterances into several independent sessions. Conversation utterances are essentially organized and described by the underlying discourse, and thus dialogue disentanglement requires the full understanding and harnessing of the intrinsic discourse attribute. In this article, we propose enhancing dialogue disentanglement by taking full advantage of the dialogue discourse characteristics. First of all, in feature encoding stage, we construct the heterogeneous graph representations to model the various dialogue-specific discourse structural features, including the static speaker-role structures (i.e., speaker-utterance and speaker-mentioning structure) and the dynamic contextual structures (i.e., the utterance-distance and partial-replying structure). We then develop a structure-aware framework to integrate the rich structural features for better modeling the conversational semantic context. Second, in model learning stage, we perform optimization with a hierarchical ranking loss mechanism, which groups dialogue utterances into different discourse levels and carries training covering pairwise and session-wise levels hierarchically. Third, in inference stage, we devise an easy-first decoding algorithm, which performs utterance pairing under the easy-to-hard manner with a global context, breaking the constraint of traditional sequential decoding order. On two benchmark datasets, our overall system achieves new state-of-the-art performances on all evaluations. In-depth analyses further demonstrate the efficacy of each proposed idea and also reveal how our methods help advance the task. Our work has great potential to facilitate broader multi-party multi-thread dialogue applications.