Critical success factors for ERP implementation and upgrade

Seven categories of critical success factors were identified from the ERP literature: (1) business plan and vision; (2) change management, (3) communication; (4) ERP team composition, skills and compensation; (5) management support and championship; (6) project management, (7) system analysis, selec...

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Bibliographic Details
Main Authors: NAH, Fiona Fui-hoon, DELGADO, Santiago
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2006
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Online Access:https://ink.library.smu.edu.sg/sis_research/9941
https://ink.library.smu.edu.sg/context/sis_research/article/10941/viewcontent/Success_ERP_pv_2006.pdf
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Institution: Singapore Management University
Language: English