A Field-Based Study of Trouble-Shooting in Computer-Controlled Manufacturing Systems

Methods are described for collecting and analyzing data derived from the observation of troubleshooting in computer-controlled manufacturing systems. The data were collected by direct observation of troubleshooting episodes and by obtaining retrospective reports from the subjects immediately followi...

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Bibliographic Details
Main Authors: BEREITER, Susan R., MILLER, Steven M.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 1989
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/98
https://doi.org/10.1109/21.31027
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Institution: Singapore Management University
Language: English