Understanding and fighting scams: Media, language, appeals and effects

• Main Authors: ZHOU, S., LIU, X., NAH, Fiona Fui-hoon, HARRISON, S., ZHANG, X., ZHEN, S., YEUNG, D., HSIAO, J., LC, R., CHAN, A., WANG, X., JIANG, C., LIN, F., LI, J., WONG, A., CHAN, L., GEORGE, B., LI, P.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2024
• Subjects: Communication Technology and New Media; Databases and Information Systems; Graphics and Human Computer Interfaces
• Online Access: https://ink.library.smu.edu.sg/sis_research/9989
• Institution: Singapore Management University

Scams are fraudulent activities aiming to deceive individuals into relinquishing money, property, or rights, and they have proliferated in the context of widespread misinformation and disinformation. In this paper, we propose strategies and a research plan to address key questions about the exploita...