Enterprise resource planning: Solutions and management

• Main Author: NAH, Fiona Fui-hoon
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2002
• Subjects: Databases and Information Systems; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/10018
• Institution: Singapore Management University

Enterprise Resource Planning (ERP) refers to large commercial software packages that promise a seamless integration of information flow through an organization by combining various sources of information into a single software application and a single database. Although ERP has its roots in more primitive applications, the turn of the century has seen an explosion of research, debate, and information about its evolution and place in the business world. The outcome of ERP itself is still a mystery, but the trends and issues it has created will be the enigma that future generations will have to solve. Today, businesses are striving for integration. Organizations are also transforming their processes to meet demands by becoming more flexible, adaptable, and efficient. Not only is accurate and up-to-date information needed, success in business today entails a seamless flow in supply chain, excellent customer relationship management, and capabilities to carry out electronic commerce. Traditionally, separate units were created within an organization to carry out various tasks, and these functional areas would create their own information systems thereby giving rise to systems that were not integrated. ERP strives to provide a solution to these problems.