HCI in Business, Government, and Organizations: 5th International Conference, HCIBGO 2018, Las Vegas, NV, July 15-20: Proceedings

• Main Authors: NAH, Fiona Fui-hoon, XIAO, Bo Sophia
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2018
• Subjects: Databases and Information Systems; Graphics and Human Computer Interfaces
• Online Access: https://ink.library.smu.edu.sg/sis_research/10029
• Institution: Singapore Management University

It is a widely accepted truth there are great values embedded in the opinion and sentiment expressed by users on social media platforms. Nowadays, it is quite common for researchers or engineers to adopt opinion mining and sentiment analysis techniques to extract enriched emotional information from online text content. However, given the characteristics of social media, such as dynamic, short, informal and context dependent, applying general opinion mining and sentiment analysis techniques originally designed for static long text corpora would lead to serious bias. In many applications, even research that not specialized in opinion mining and sentiment analysis, this problem is ignored unintentionally or unintentionally. Such ignorance may contribute the failure of some designs or unexplainable results. In this paper, we summarized these challenges in social media sentiment analysis. Some potential solutions for these challenges are also discussed. Finally, we also introduced several state-of-the-art techniques in social media sentiment analysis.