Toward a greater understanding of end-users’ acceptance of ERP systems

• Main Authors: NAH, Fiona Fui-hoon, TAN, X., TEH, S. H.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2005
• Subjects: Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/10082
• Institution: Singapore Management University

Despite huge investments made by organizations in ERP implementation, maintenance, and user training, ERP implementation failures and less than expected productivity improvements are not uncommon. End users’ reluctance to use newly implemented ERP systems is often cited as one of the main reasons fo...