Supply Chain Information Technology Metrics

In designing integrated supply chain information architecture, it is necessary to provide metrics for the different components of the system. Here, we present the metrics for security, for graphical user interface, for the hardware and the software, and for information and storage. Also relevant are...

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Main Authors: HAYYA, Jack C., Chatfield, Dean C., HE, Xin James, CHU, Chao-Hsien
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2003
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Online Access:https://ink.library.smu.edu.sg/sis_research/1792
http://www.ijoqm.org/v9no1.asp#
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Institution: Singapore Management University
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spelling sg-smu-ink.sis_research-27912013-03-15T10:12:03Z Supply Chain Information Technology Metrics HAYYA, Jack C. Chatfield, Dean C. HE, Xin James CHU, Chao-Hsien In designing integrated supply chain information architecture, it is necessary to provide metrics for the different components of the system. Here, we present the metrics for security, for graphical user interface, for the hardware and the software, and for information and storage. Also relevant are metrics for the validation of the information technology (IT) architecture. The goal of this research is to provide a framework for measuring the performance of supply chain IT and to motivate more work on IT metrics in order to fill some gaps on this subject in the literature. The analysis is supported by work on this topic with the military and by interviews with executives from a Korean steel manufacturer and a large U.S. defense firm. 2003-03-01T08:00:00Z text https://ink.library.smu.edu.sg/sis_research/1792 http://www.ijoqm.org/v9no1.asp# Research Collection School Of Computing and Information Systems eng Institutional Knowledge at Singapore Management University Computer Sciences Operations and Supply Chain Management
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Computer Sciences
Operations and Supply Chain Management
spellingShingle Computer Sciences
Operations and Supply Chain Management
HAYYA, Jack C.
Chatfield, Dean C.
HE, Xin James
CHU, Chao-Hsien
Supply Chain Information Technology Metrics
description In designing integrated supply chain information architecture, it is necessary to provide metrics for the different components of the system. Here, we present the metrics for security, for graphical user interface, for the hardware and the software, and for information and storage. Also relevant are metrics for the validation of the information technology (IT) architecture. The goal of this research is to provide a framework for measuring the performance of supply chain IT and to motivate more work on IT metrics in order to fill some gaps on this subject in the literature. The analysis is supported by work on this topic with the military and by interviews with executives from a Korean steel manufacturer and a large U.S. defense firm.
format text
author HAYYA, Jack C.
Chatfield, Dean C.
HE, Xin James
CHU, Chao-Hsien
author_facet HAYYA, Jack C.
Chatfield, Dean C.
HE, Xin James
CHU, Chao-Hsien
author_sort HAYYA, Jack C.
title Supply Chain Information Technology Metrics
title_short Supply Chain Information Technology Metrics
title_full Supply Chain Information Technology Metrics
title_fullStr Supply Chain Information Technology Metrics
title_full_unstemmed Supply Chain Information Technology Metrics
title_sort supply chain information technology metrics
publisher Institutional Knowledge at Singapore Management University
publishDate 2003
url https://ink.library.smu.edu.sg/sis_research/1792
http://www.ijoqm.org/v9no1.asp#
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