A Fuzzy Logic Multi-Criteria Decision Framework for IT Outsourcing Vendor Selection
Selecting IT service providers in information systems outsourcing involves both qualitative and quantitative evaluations. This paper proposes an integrated multi-criteria decision-making (MCDM) framework to effectively handle uncertainty and subjectivity in the vendor selection process. The proposed...
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2011
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| Online Access: | https://ink.library.smu.edu.sg/sis_research/1876 |
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| Institution: | Singapore Management University |
| Language: | English |