Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub

Feedback from software users constitutes a vital part in the evolution of software projects. By filing issue reports, users help identify and fix bugs, document software code, and enhance the software via feature requests. Many studies have explored issue reports, proposed approaches to enable the s...

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Main Authors: BISSYANDE, Tegawende F., LO, David, JIANG, Lingxiao, REVEILLERE, Laurent, KLEIN, Jacques, LE TRAON, Yves
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Language:English
Published: Institutional Knowledge at Singapore Management University 2013
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Online Access:https://ink.library.smu.edu.sg/sis_research/2087
https://ink.library.smu.edu.sg/context/sis_research/article/3086/viewcontent/issre13issues.pdf
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Institution: Singapore Management University
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spelling sg-smu-ink.sis_research-30862017-04-17T01:23:57Z Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub BISSYANDE, Tegawende F. LO, David JIANG, Lingxiao REVEILLERE, Laurent KLEIN, Jacques LE TRAON, Yves Feedback from software users constitutes a vital part in the evolution of software projects. By filing issue reports, users help identify and fix bugs, document software code, and enhance the software via feature requests. Many studies have explored issue reports, proposed approaches to enable the submission of higher-quality reports, and presented techniques to sort, categorize and leverage issues for software engineering needs. Who, however, cares about filing issues? What kind of issues are reported in issue trackers? What kind of correlation exist between issue reporting and the success of software projects? In this study, we address the need for answering such questions by performing an empirical study on a hundred thousands of open source projects. After filtering relevant trackers, the study used about 20,000 projects. We investigate and answer various research questions on the popularity and impact of issue trackers. 2013-11-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/sis_research/2087 info:doi/10.1109/ISSRE.2013.6698918 https://ink.library.smu.edu.sg/context/sis_research/article/3086/viewcontent/issre13issues.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School Of Computing and Information Systems eng Institutional Knowledge at Singapore Management University public domain software Software performance evaluation Software Engineering
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic public domain software
Software performance evaluation
Software Engineering
spellingShingle public domain software
Software performance evaluation
Software Engineering
BISSYANDE, Tegawende F.
LO, David
JIANG, Lingxiao
REVEILLERE, Laurent
KLEIN, Jacques
LE TRAON, Yves
Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub
description Feedback from software users constitutes a vital part in the evolution of software projects. By filing issue reports, users help identify and fix bugs, document software code, and enhance the software via feature requests. Many studies have explored issue reports, proposed approaches to enable the submission of higher-quality reports, and presented techniques to sort, categorize and leverage issues for software engineering needs. Who, however, cares about filing issues? What kind of issues are reported in issue trackers? What kind of correlation exist between issue reporting and the success of software projects? In this study, we address the need for answering such questions by performing an empirical study on a hundred thousands of open source projects. After filtering relevant trackers, the study used about 20,000 projects. We investigate and answer various research questions on the popularity and impact of issue trackers.
format text
author BISSYANDE, Tegawende F.
LO, David
JIANG, Lingxiao
REVEILLERE, Laurent
KLEIN, Jacques
LE TRAON, Yves
author_facet BISSYANDE, Tegawende F.
LO, David
JIANG, Lingxiao
REVEILLERE, Laurent
KLEIN, Jacques
LE TRAON, Yves
author_sort BISSYANDE, Tegawende F.
title Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub
title_short Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub
title_full Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub
title_fullStr Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub
title_full_unstemmed Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub
title_sort got issues? who cares about it? a large scale investigation of issue trackers from github
publisher Institutional Knowledge at Singapore Management University
publishDate 2013
url https://ink.library.smu.edu.sg/sis_research/2087
https://ink.library.smu.edu.sg/context/sis_research/article/3086/viewcontent/issre13issues.pdf
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