Firm Strategy and the Internet in U.S. Commercial Banking

• Main Authors: GOH, K. H., Kauffman, Robert J.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2013
• Subjects: Banking; econometrics; Internet banking; simultaneity; strategy; transaction costs; Computer Sciences; Finance and Financial Management; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/2107; https://ink.library.smu.edu.sg/context/sis_research/article/3106/viewcontent/SSRN_id2331737.pdf
• Institution: Singapore Management University

As information technology (IT) becomes more accessible, sustaining any competitive advantage from it becomes challenging. This has caused some critics to dismiss IT as a less valuable resource. We argue that, in addition to being able to generate strategic advantage, IT should also be viewed as a st...