Global Sourcing of IT Services: Necessary Evil or Blessing in Disguise?

• Main Authors: Cederlund, J., KAUFFMAN, Robert John, Kohli, R., Markus, M. L., Melville, N., Pavlou, P. A.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2007
• Subjects: Digital Communications and Networking; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/2763
• Institution: Singapore Management University

Firms use information systems to reduce the costs of doing business and create innovative applications and products for competitive advantage. IT outsourcing, often to overseas locations, appears to have accomplished efficiency improvements. However, firms increasingly employ global sourcing of IT s...