Should We Wait? Network Externalities and Electronic Billing Adoption.

• Main Authors: Au, Y.A., KAUFFMAN, Robert John
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2001
• Subjects: E-Commerce; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/2779
• Institution: Singapore Management University

This study examines the adoption of electronic bill presentment and payment (EBPP) technology. EBPP continues to grow and will become a multibillion dollar e-commerce industry. The technology adoption configuration in this context is quite interesting because it involves four stakeholders: billers,...