Measuring and Modeling the Business Value of Information Technology, Chapter 4.

Determining the 'business value' of information technology (IT) requires managersto choose performance measures which are well-suited to capturing the economic impacts of theapplication they are evaluating. In this paper, the authors discuss a promising approach for bridgingthe gap between...

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Bibliographic Details
Main Authors: KAUFFMAN, Robert John, Kriebel, C.H.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 1988
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/2791
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Institution: Singapore Management University
Language: English
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