Campus-scale Mobile Crowd-tasking: Deployment and Behavioral Insights

• Main Authors: KANDAPPU, Thivya, MISRA, Archan, CHENG, Shih-Fen, JAIMAN, Nikita, TANDRIANSIYAH, Randy, CHEN, Cen, LAU, Hoong Chuin, CHANDER, Deepthi, DASGUPTA, Koustuv
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: Labor supply dynamics; Mobile crowdsourcing; Mobility patterns; Recommendations; Artificial Intelligence and Robotics; Computer Sciences; Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/3181; https://ink.library.smu.edu.sg/context/sis_research/article/4182/viewcontent/cscw16.pdf
• Institution: Singapore Management University

Mobile crowd-tasking markets are growing at an unprecedented rate with increasing number of smartphone users. Such platforms differ from their online counterparts in that they demand physical mobility and can benefit from smartphone processors and sensors for verification purposes. Despite the importance of such mobile crowd-tasking markets, little is known about the labor supply dynamics and mobility patterns of the users. In this paper we design, develop and experiment with a realwporld mobile crowd-tasking platform, called TA$Ker. Our contributions are two-fold: (a) We develop TA$Ker, a system that allows us to empirically study the worker responses to push vs. pull strategies for task recommendation and selection. (b) We evaluate our system via experimentation with 80 real users on our campus, over a 4 week period with a corpus of over 1000 tasks. We then provide an in-depth analysis of labor supply, worker behavior & task selection preferences (including the phenomenon of super agents who complete large portions of the tasks) and the efficacy of pushbased approaches that recommend tasks based on predicted movement patterns of individual workers.