ICT-TrAVEl: Mobile public transport companion for the visually impaired

• Main Authors: CUI, Linting, NGO, Kenny, GAN, Benjamin Kok Siew
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: TrAVEl; visually impaired; public transport; travel companion; user empathy; user testing; iterative software development; Computer Sciences; Disability Studies; Transportation
• Online Access: https://ink.library.smu.edu.sg/sis_research/3184; https://ink.library.smu.edu.sg/context/sis_research/article/4185/viewcontent/Mobile_public_transport_companion_for_the_visually_impaired_v1.5.pdf
• Institution: Singapore Management University

The smartphone application widespread adoption has brought about many conveniences to the general population. Unfortunately, like most technology adoption, the focus lacks behind for people with disabilities. Yet, the potential for IT to personalize the mobile application for these groups is high. In our capstone project at Singapore Management University, we developed an iOS application for the visually impaired to use the public transport in Singapore. Beyond meeting the initial requirements, we tested with the visually impaired in order to empathize and cater to their specific needs. This software engineering project is a lesson in iterative software development with changing requirements based on real user test and empathy